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Service Status

If you are experiencing issues and there are no known incidents noted below, please click here to submit a service ticket to our support team.

Support

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Scheduled Server Maintenance

Status: Completed

Event Type: Network Upgrade – We are performing system changes during the following scheduled maintenance window.

Start Time: 19 January 2024 5:00PM AEST

End Time: 19 January 2024 6:24 PM AEST

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network, firmware, or host upgrades.

Server Restart

Status: Resolved

Date: 12 January 2024

12 January 2024 12:03PM AEST

Server required restart to fix issue affecting multiple websites